This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (imagine-webar.com) or contact us online or offline.

In this Privacy Policy, “we”, “us”, and “our” refer to Imagine WebAR Pty Ltd (ABN 56 691 337 032).

What personal data we collect and why we collect it

We may collect the following information:

• your name
• your email address
• your billing information
• information you send to us when you contact us for product enquiries or support
• basic technical information such as your device, browser, pages you visit, and how you use our website
• information collected through cookies
• any other information you choose to provide to us

We may collect and use personal information for the following purposes:

• to allow you to access and use our website and WebAR demo applications
• to process your orders and purchases
• to respond to your enquiries and provide product support
• for internal record keeping and administrative purposes
• to analyse website usage and improve our products and services
• to send you updates, product announcements, and marketing emails about Imagine WebAR (you can unsubscribe at any time)
• to comply with legal obligations and resolve any disputes

If you try our WebAR demo applications, cookies may be saved so the demo loads faster the next time you visit and works more smoothly.

Some features of our WebAR demos may request access to the following device features in order to work properly:

• Webcam / camera access – used only to run the AR experience
• Motion sensors – used to detect device movement and for AR tracking
• GPS / location – used only for geolocation features within the AR experience

We only request access to these features when they are needed for the demo to work.

Some features of our website may ask you to upload a photo so it can be tested as an image anchor for AR stability. The uploaded image is used only inside the experience and is not saved, stored, or shared by us. It is used temporarily to analyse how well the image works for AR tracking and is removed once the process is finished.

We also use anonymous analytics to help us improve our services.

Who we share your data with

We may share personal information with trusted third parties who help us operate our website and provide our services. This may include:

• website hosting and server providers
• analytics providers (such as Google Analytics)
• email or marketing service providers (if you choose to receive updates from us)
• contractors or service providers who help us maintain and improve our products

We only share the information that is necessary for these services to work.

We may also disclose personal information if required by law or to protect our legal rights.

Overseas data storage

Some of the third-party services we use may store or process data outside of Australia. When this happens, we take reasonable steps to ensure your personal information is handled securely and in accordance with Australian privacy laws.

How long we retain your data

We only keep personal information for as long as it is necessary to provide our services and support our users.

For example:

• support enquiries may be kept for reference and support purposes
• analytics data is stored in an anonymous form
• emails may be kept for customer support and communication purposes

What rights you have over your data

You may request access to the personal information we hold about you and ask us to correct or delete it if necessary.

If you have subscribed to marketing emails, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us directly.

How we protect your data

We take reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Links to other websites

Our website may contain links to other websites. We do not control those websites and we are not responsible for how they handle your personal information. If you visit another website, its own privacy policy will apply.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend checking this page occasionally to stay informed about how we protect your information.

Contact us

If you have any questions about this Privacy Policy or your personal information, you can contact us at imagine-webar.com/contact or support@imagine-webar.com

Last update: 6 Apr 2026